General Terms and Conditions of Sale

Article 1 — Purpose

These General Terms and Conditions of Sale (GTC) govern the sale of products offered by BHAVA (Solène Gilli, sole proprietorship) on the bhava.fr website. Any order implies full and unreserved acceptance of these GTC.

Article 2 — Products

The products offered are swimwear and beachwear. Photographs and descriptions are as accurate as possible but cannot guarantee a perfect match (particularly regarding color on screen). Some pieces are handcrafted (hand-sewn scales) and may show slight variations.

Article 3 — Pricing

Prices are indicated in euros (€). In accordance with Article 293 B of the French General Tax Code, BHAVA benefits from the VAT exemption scheme: “VAT not applicable, art. 293 B of the CGI”. Prices therefore do not include VAT. Any shipping costs are indicated before the order is finalized. BHAVA reserves the right to modify its prices at any time; products are billed based on the rates in effect at the time of the order.

Article 4 — Ordering

The order is validated upon confirmation of payment. A confirmation email summarizing the order is sent to the customer. BHAVA reserves the right to cancel any order in the event of a dispute, non-payment, or out-of-stock items.

Article 5 — Payment

Payment is made online, securely, by credit card and via the payment methods offered at checkout. Payment data is processed by certified service providers; BHAVA does not have access to bank details.

Article 6 — Delivery

Orders are prepared and shipped within a maximum of 24 hours (business days). A tracking email is sent upon shipment. Delivery times vary depending on the destination and the carrier. Delivery costs and areas are indicated at the time of the order.

Article 7 — Right of Withdrawal

In accordance with Articles L221-18 and following of the Consumer Code, you have a legal period of 14 days to exercise your right of withdrawal. BHAVA extends this period to 30 days.

For hygiene reasons (Article L221-28 3° of the Consumer Code), swimwear can only be returned if they are sent back unworn, unwashed, in their original condition and packaging, with the hygienic protection intact. Items that have been unsealed or marked as "final sale" cannot be returned.

Return shipping costs are the responsibility of the customer. For any return, please contact our customer service department at contact@bhava.fr.

Article 8 — Refund

After receipt and inspection of the returned item, the refund is processed within 14 days, using the same payment method used for the order.

Article 9 — Legal Guarantees

All products benefit from the legal guarantee of conformity (Art. L217-3 and following of the Consumer Code) and the guarantee against hidden defects (Art. 1641 and following of the Civil Code).

Article 10 — Customer Service

For any questions: contact@bhava.fr — +33 6 27 75 32 15.

Article 11 — Mediation & Disputes

In the event of a dispute, the customer may use a consumer mediator free of charge: [TO BE COMPLETED — name and contact details of the consumer mediator to which BHAVA adheres, mandatory mention]. The customer may also use the European Online Dispute Resolution platform: https://ec.europa.eu/consumers/odr. In the absence of an amicable agreement, the French courts shall have jurisdiction. These GTC are subject to French law.

Last update: July 7, 2026.